Here are the troubleshooting steps for the stop error NTFS_FILE_SYSTEM – Stop Error –  STOP 0x00000024 if these steps help resolve your Blue Screen of Death be sure to leave a comment below.


A problem occurred within the NTFS file-system driver. A similar Stop error, 0x23, exists for FAT32 drives on Windows Operation Systems.


Step 1 – Boot from your Windows CD or USB Flash Drive and Left + Click the Repair your computer.

Step 2 – Left + Click DOS prompt

Step 3 – Type chkdsk /f and press enter.

Step 4 – Remove the Windows CD or USB Flash Drive and Restart.

NTFS_FILE_SYSTEM error can also be attributed to a bad RAM module so also try running Windows Memory Diagnostic from the CD or USB Flash Drive.

Alternatively, you can try the following steps


Whenever you are working with the hardware components you need to observe your environment and discharge any static, ensure you have removed any clothing or materials that may create static and ground yourself before handling any hardware components.

Step 1 – Power OFF your PC

Step 2 – Disconnect the power to your Power supply at the back of your PC

Step 3 – Ensure you have discharged any static

Step 4 – Disconnect the power to the Motherboard

Step 5 – Remove 1 x RAM module

Step 6 – Restore the power to your motherboard and power supply and then Power ON your PC

If the same stop error presents repeat this process until the Stop Error is no longer occurring. Whichever RAM module is currently removed when the Blue Screen of Death stops occurring is defective or damaged, replace it.

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