Cause – The Windows kernel detected an illegal or unknown processor instruction, often the result of invalid memory and access violations caused by faulty drivers or hardware devices. (Often the error message lists the problematic Device or Driver.)


Step 1 – Boot into Safe mode.

Step 2 – Go to Control Panel and click Device Manager and remove the problem driver by Right + Click selecting delete. Then Reboot.


Step 1a – Boot into Safe Mode

Step 2a –In the Start Menu/Cortana Search type services.msc then Right + Click Services.msc and select Run As Admin

Go to Control Panel and Left + Click Administrative Tools

Step 3a – Right + Click on Services, locate the offending service and Right + Click and select Disable.

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